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Chief Operating Officer

DianaDianaDiana Bass keeps CCA running smoothly, so that the company can in turn provide smooth and continuous service to its clients.

Overseeing all of the HR, IT and operational functions, Diana ensures that CCA follows best practices and remains compliant with all regulations in order to achieve the highest standards of operational excellence.

With vast experience as an operations manager, Diana possesses deep skills in account management, business analysis, process improvement, marketing strategy, requirements analysis and strategic partnerships. And as the head of IT, she ensures high availability of systems and business processes by providing the necessary infrastructure for complex interoperability between CCA satellite offices, ensuring that all data is securely stored and available as needed.

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